sony psp.. dead pixels?..sony wont fix..
31-Mar-2005, 12:03 AM
#1
Registered User
Thread Starter
Join Date: Dec 2004
Location: Toronto, Ontario
Posts: 3,301
sony psp.. dead pixels?..sony wont fix..
According to an email allegedly sent out by the online retailer, Video Games Plus, Sony will not replace dead pixels in the PSP’s LCD screen. The malfunction is not under warranty.
The following email was reproduced in this forum:
“To all customers that have preordered a PSP unit,
There have been significant issues regarding the PSP unit and software which have arisen in the past 24hrs that we must update you on. We have already started to receive inventory and begun processing and getting orders ready to ship. The issues are as follow.
DEAD PIXEL WARRANTY AND TESTING…
We have just been infomned by Sony that they will not be warranting any dead pixel units. They are only warranting hardware defects ie broken buttons, malfuction with drive and so on. Dead Pixels are not considered a defect by Sony of America and will not be warrantied. With this new developement, Video games Plus will no longer be testing PSP units for dead pixels before shipping.
...Videogamesplus.ca sincerely apologizes for any inconveince this has caused any of our customers. Unfortunately with the late Sony announcements and decisions we have been left in a position to do our best to serve you under these unforseen circumstances. As always we appreciate your business and look forward to continuing to serve you in the outmost professional and courteous way.
Sincerely,
Steve Fiocco
President
www.videogamesplus.ca
source
The following email was reproduced in this forum:
“To all customers that have preordered a PSP unit,
There have been significant issues regarding the PSP unit and software which have arisen in the past 24hrs that we must update you on. We have already started to receive inventory and begun processing and getting orders ready to ship. The issues are as follow.
DEAD PIXEL WARRANTY AND TESTING…
We have just been infomned by Sony that they will not be warranting any dead pixel units. They are only warranting hardware defects ie broken buttons, malfuction with drive and so on. Dead Pixels are not considered a defect by Sony of America and will not be warrantied. With this new developement, Video games Plus will no longer be testing PSP units for dead pixels before shipping.
...Videogamesplus.ca sincerely apologizes for any inconveince this has caused any of our customers. Unfortunately with the late Sony announcements and decisions we have been left in a position to do our best to serve you under these unforseen circumstances. As always we appreciate your business and look forward to continuing to serve you in the outmost professional and courteous way.
Sincerely,
Steve Fiocco
President
www.videogamesplus.ca
source
31-Mar-2005, 12:07 AM
#3
Registered User
Join Date: Sep 2004
Location: ...
Posts: 3,383
Originally posted by v8hunter03
suckers.. thats why if i were to buy one it would be from best buy and i' whip out the extra cash and cover it for two years on the service plan.. it covers all that ISH
suckers.. thats why if i were to buy one it would be from best buy and i' whip out the extra cash and cover it for two years on the service plan.. it covers all that ISH
31-Mar-2005, 12:13 AM
#7
Registered User
Join Date: Sep 2004
Location: ...
Posts: 3,383
we got 90 in the day it came out....and as of today we have 43 left...so not surprisingly well...at our store anyways...
but the graphics are amazing!!....it just costs too much for most people to buy it now at launch price i guess
but the graphics are amazing!!....it just costs too much for most people to buy it now at launch price i guess
31-Mar-2005, 12:21 AM
#14
Registered User
Join Date: Sep 2004
Location: ...
Posts: 3,383
ya, i did, i sold it though.....as of next weekened I am going to be driving a red convertable corvette (86).......man, i must have seen u at bestbuy sometime then....lol..i am always in there getting stuff installed....i got a deck in my van like 2 weeks ago...before that was the system in the civic...and before that it was the system in the vette....lol...u know Nabeel and Basant?
31-Mar-2005, 12:23 AM
#15
Registered User
Join Date: Mar 2004
Location: Oakville Ontario
Posts: 6,315
don't know them.. you prob seen me i'm the only white guy there other than my supervisor who is old.. thank god you got rid of that.. that thing was nasty..
but ye back to psp i played n4su2 on there.. craziness the resolution is amazing but they are definatly going to have defects thats for sure
but ye back to psp i played n4su2 on there.. craziness the resolution is amazing but they are definatly going to have defects thats for sure
31-Mar-2005, 12:26 AM
#17
Registered User
Join Date: Sep 2004
Location: ...
Posts: 3,383
Originally posted by v8hunter03
don't know them.. you prob seen me i'm the only white guy there other than my supervisor who is old.. thank god you got rid of that.. that thing was nasty..
but ye back to psp i played n4su2 on there.. craziness the resolution is amazing but they are definatly going to have defects thats for sure
don't know them.. you prob seen me i'm the only white guy there other than my supervisor who is old.. thank god you got rid of that.. that thing was nasty..
but ye back to psp i played n4su2 on there.. craziness the resolution is amazing but they are definatly going to have defects thats for sure
wait, u work at the dundas bestbuy right?
back on topic..i got a psp returned on sat night and saturdays are always dead at night at FS so i was watching the spiderman 2 movie on it..it looked freaking amazing...but the battery drained itself from full to about 1/4 just in an hour and a half of watching....crappy i must say
31-Mar-2005, 12:29 AM
#18
Registered User
Join Date: Mar 2004
Location: Oakville Ontario
Posts: 6,315
we have one on demo at my work if you guys want to try it out or just use our satisfaction garuantee... never seen anyone use it more than cynikal.. everything he would buy and then return.. and ye dundas and winston churchhill
31-Mar-2005, 12:31 AM
#20
Registered User
Join Date: Sep 2004
Location: ...
Posts: 3,383
Originally posted by v8hunter03
we have one on demo at my work if you guys want to try it out or just use our satisfaction garuantee... never seen anyone use it more than cynikal.. everything he would buy and then return.. and ye dundas and winston churchhill
we have one on demo at my work if you guys want to try it out or just use our satisfaction garuantee... never seen anyone use it more than cynikal.. everything he would buy and then return.. and ye dundas and winston churchhill
