Jrp
09-Sep-2002, 09:00 AM
#1
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Join Date: Aug 2002
Location: Toronto
Posts: 1,530
Jrp
Well, as I'm sure some of you know, I'be been trying to order this friggin AEM 2 piece CAI from JRP.
I know, I know, JRP sucks but I'm locked in, I get a deal on it but the guy I deal with gets a 21-401 as opposed to the 411 which I need/want. SO now I'm stuck with this 401 from there.
It takes me 2 months and noumersous e-mails and calls to AEM to finally convince JRP that they make it. They kept telling me it was discontinued.
Finally they realize AEM makes 411's and they'll order one for me.
Another months goes by and I call JRP again "Oh no one has ordered that part, sir":fustrated :fustrated :working: :fustrated
WHAAT!!?!??!!?
"We'll call you when id DOES come in"
I call AEM AGAIN to confirm if JRP ordered my part, this time it's yes.. Another month goes by and I just called them now,
"Yeah I think it's in" Gee thanks for calling me and telling me it's in stock
Well I'm going over there right now to get it.
Talk about bad service...
I wanted the guy to makes sure he had it there but he says he's sure.... man if it's not there I'm burning the place down...
:fustrated :fustrated
I know, I know, JRP sucks but I'm locked in, I get a deal on it but the guy I deal with gets a 21-401 as opposed to the 411 which I need/want. SO now I'm stuck with this 401 from there.
It takes me 2 months and noumersous e-mails and calls to AEM to finally convince JRP that they make it. They kept telling me it was discontinued.
Finally they realize AEM makes 411's and they'll order one for me.
Another months goes by and I call JRP again "Oh no one has ordered that part, sir":fustrated :fustrated :working: :fustrated
WHAAT!!?!??!!?
"We'll call you when id DOES come in"
I call AEM AGAIN to confirm if JRP ordered my part, this time it's yes.. Another month goes by and I just called them now,
"Yeah I think it's in" Gee thanks for calling me and telling me it's in stock
Well I'm going over there right now to get it.
Talk about bad service...
I wanted the guy to makes sure he had it there but he says he's sure.... man if it's not there I'm burning the place down...
:fustrated :fustrated
09-Sep-2002, 10:53 AM
#3
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Join Date: Aug 2002
Location: Toronto
Posts: 1,530
Okay just got back,
Finnally I got it, now I have to drill a stupid hole for the senor.
B\Man are those guys RUDE and stupid.
Why do people at part shops all have to have an attitude?
Haven't they heard about costomer service?
Finnally I got it, now I have to drill a stupid hole for the senor.
B\Man are those guys RUDE and stupid.
Why do people at part shops all have to have an attitude?
Haven't they heard about costomer service?
09-Sep-2002, 12:51 PM
#4
Registered User
Join Date: Apr 2002
Location: Toronto, ON
Posts: 1,562
JRP is the parts distributor for a lot of local shops in the GTA, so chances are that you will deal with them again indirectly. When they deal with other shops though, their service is a lot more prompt, as I have ordered things through another shop and never had to wait long. Instead of dealing directly with them, I would suggest trying to get your stuff from another shop that deals with them (much faster service).
09-Sep-2002, 12:53 PM
#5
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Join Date: Aug 2002
Location: Toronto
Posts: 1,530
Originally posted by EL_Sport
JRP is the parts distributor for a lot of local shops in the GTA, so chances are that you will deal with them again indirectly. When they deal with other shops though, their service is a lot more prompt, as I have ordered things through another shop and never had to wait long. Instead of dealing directly with them, I would suggest trying to get your stuff from another shop that deals with them (much faster service).
JRP is the parts distributor for a lot of local shops in the GTA, so chances are that you will deal with them again indirectly. When they deal with other shops though, their service is a lot more prompt, as I have ordered things through another shop and never had to wait long. Instead of dealing directly with them, I would suggest trying to get your stuff from another shop that deals with them (much faster service).
I started dealing with JRP direct at that point.
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