imported_xplizitremix

Ok
Its 4:17 a.m.
I'm dead tired

But i'd like to take this time to thank the guys at TDC (Matt, Mark, Phil) for doing a fantastic job of swapping my motor in and fixing up all the problems i was having from before.


Most of you who have read this post, i had a swap and alot of things were going wrong, alot of misscommunication and alot of arguements in general. TDC and I sat down to discuss what was the prorblems, what I had expected from the swap / trade that went down. Originally TDC thought that the trade / deal with another customer was just to take out the motor and put it in and vice versa, thats what they thought the job was, while I thought i was getting a complete swap. After getting the car back i was unhappy, displeased and jumped the gun to call them hacks and was just pissed off in general as anyone would be. TDC contacted me regarding this and asked me to go in to talk with them regarding the situation and to see what they could resolve.

Matt( one of the owners) spoke to me and asked me that he would rather keep his customers happy and fix all the problems i was having as we had a miss communication after he found out that i was expecting a complete swap everything done , although the price i had paid wasn't the regular price they charged for swaps ( much less).

After bringing my car back on Thursday, giving them lots of time to fix it up ( as the original job was rushed as i was impatient and needed my car as its a daily ) , they called today ( Tuesday Nov 21 ) and asked me to come in and pick it up.

Originally my car was dirty cause of a coolant leak which caused by an unknown reason later on figured out by the TDC guys, and it was covered in coolant etc. The guys brought the car and steamed it for me and even the outside of the car was rinsed, washed and wiped down, my wheels were cleaned ( white ITRs are hard to clean but they looked clean) and everything was running mint.

I WAS NOT charged for a single cent for the extra labor, just so that they would keep the customer happy. They pretty much went out of the way which alot of people know shops don't do these days.

Im very pleased with the service, I'd like to apologize also for jumping and calling out things that I personally should have discussed with TDC before jumping into the boards and firing off at them.


I would recommend people to TDC. If you guys have any questions you can pm me. Good group of guys, we just had a bad start on communication. Will be dropping by TDC.

imported_braunzcrx

you shouldnt pay 4 a swap until everything is done proper and dont drive a car with no air filter im not even gonna explain y

imported_starboy869

you got taken for a ride

Do you have anything in writing? Is is what happens when you go the cheap route.

chris_si98

why would you take the car home like that anyways?

szuberi

sorry to hear all your trouble kevin but imo its partly your own fault. as others said....why would you drive out right after a swap with an open header and no intake....that just doesnt make sense to me....

did you do some research on these guys....do u know someone who is a satisfied customer....or gave you feedback on these people....did you check the affiliates for the swap details?

to your question about getting your money back.....keep your fingers crossed....they will never return you your money (afterall they found you to be an easy going customer saying yes to most things and not asking too many questions) ever....they will try to fix it all up for you and if they do that...you should say AMEN.

zeeman

iTrader: (1)

ya, why take the car back if everything's not done, or not done properly?
Taking the car back and paying is basically saying that you are OK with the work that has been done.
It sucks that you really don't even need to be licensed to have a performance shop.

imported_xplizitremix

I took the car cause its my only means of transportation from and to work and to school


no point in telling me the do's and don'ts cause its happened


ALSO to the Mod who reported this to TDC, thats pretty uncool about it, especially without posting saying you know them, and they are goood guys etc etc telling the rest of the community what you know of them.


Anyways
Got a call from one of the guys from TDC, he said he'll personally fix everything from the list i make for him. I"ll update everyone on what happens and if the hack job becomes a non-hack

zeeman

iTrader: (1)

you shouldn't have done the swap then. Or at least planned it out better. Things never do as planned when doing a swap. You ALWAYS have to expect problems, little snags here and there. How well someone deals with them, indicates how good of a shop/mechanic they are.
Planning on doing a swap over night was a big mistake on your part, especially knowing its your only car. Lesson learned i hope.

eg6civic

as everyone says a lesson well learned ...i know the shop tdc performance ..the guys that work there work very hard on all there engine swaps ..the guy that came in with this h22 swap wanted in done in a day..so the one guy there worked all night and morning to pull the motors and do the transfer..the guy pretty much wanted a rush job ..but to be a1 condition and we all know out there that this doesnt happen when u do any engine swaps theres always going to be little tweaks that need to be fixed so wen you rush someone u get wat u get just like in any work field...for putting a shop down like that u better have a better reason then saying hacked and all that ...if anyone agrees with wat im saying post up andn let me know thanks...mark matt phill and marc did my swap b16 swap into my eg 4dr..ive never had problems with the car the even sanded and painted my engine bay , mounts and dressed my motor up paint etc..the wiring was done all properly never had any problems with the motor at all and know the motor is in one of my friends car another successful swap done by tdc performance ...many more that have been done and many more to come thanks..

i would recommend tdc performance for anyones engine swap done for any car ive seen them do more than just honda swaps 2

if anyone has any questions about this pm me let me knwo thanks

imported_xplizitremix

I just talked to the Guys at TDC,
They are willing to fix everything with no charge
Also It was misscommunication problem and both of us jumping into assumptions, i'm removing my above post to just - FINALIZING DEAL


There was alot of misscommunication from both sides, because at first it was said it could be done thats why i expected it to be done.

Either or we are solving the problem now, I've talked to Matt and Mark personally about it and its being resolved.
They've asked me to make a full list and they'll do everything to fix it and make it work properly which i'm thankfull for.

I will be bringing in the car later tonight, will keep the details posted.

zeeman

iTrader: (1)

well i don't know why i shop would agree to do a swap in such a rush. I know i wouldn't ever tell someone i can do a swap overnight....thats just dumb.
Anywho, most shops are willing to fix their mistakes or any problems, most of the time the problem is a lack of communication.

imported_kIeRaN

an h22 swap at that...

imported_xplizitremix

Just got back from the shop
Dropped my car off

We got things sorted out with each other, LOTS of misscommunication going on, these guys seem to be willing to fix everything and to the way i want it and also doing some extra stuff for me which i'm glad to hear

JDMDC2R

TDC INSTALLED MY B20 SWAP INTO MY EK,NO PROBLEMS AT ALL,THEY EVEN REPLACED A TORN CV BOOT NO CHARGE,THAT THEY NOTICE! GOOD GUYS AND DEFINATLEY RECCOMEND THEM TO ANYONE !!!!

imported_Team Rukus

how much do they charge on a ballpark figure for b series swaps in terms of labour?

imported_xplizitremix

$800

regardless
TDC has solved the problem with me on the matter and so far i must say i'm happy with the results, didn't mean to conclude to this but I will update everyone on how they fixed and changed the miscommunication

Should be picking up the car Sunday
If not earlier

Gallagher

dont speak too soon man

imported_xplizitremix

i'm not thats why i'm waiting for it back....
Fricking import fest

I think they working on it at night after setup for Import fest etc and the day of

Steve u going?

codi36

Hello to all.... just wanted to point out a few things that sum people have misunderstood.... TDC Performance has been a LEGIT and LICENSED automotive shop for five years now, alot of you may not have known about them because they mainly deal with people in the Durham area. There has been MANY satisfied customers with swaps done and NO ONE has ever had one complaint. Its such a shame that after all of these years, that just one person can cause such a problem, and make such a big fuss over something that couldn't have been helped, ie: 1) he came to TDC early that evening and expected this H22 swap from one car to another, plus take out his own engine in the same night. 2)TDC has done many H22 swaps including his own building his motor, putting it back together and turboing it, so the thought of having it done in one day didn't seem to be a problem at the time, I'm sure ppl make mistakes on judgement, not to mention having the guy sitting there breathing down your neck watching your every move isn't cool either, also bringing the wrong parts (buying a head stud instead of a valve cover stud) breaking due to the person who previously installed the H22 in the donor car over torquing it. 3) I was there when he came back with the car, and the coolant leak turned out to be that the heater core line inside the car cracked and was leaking everywhere, now, who messes with a heater core while doing a swap? and instead of asking, he just assumed that TDC was to blame.It was also mentioned that using an ac fan instead of the regular fan was a "hack Job" beacuse it was slimmer and wouldn't fit. Now, like I said above, there has been many H22 swaps and they were used in sum of them, but it is not TDC's fault that the "customer" wanted a cheap price and didn't want to buy the proper fan. If you ask me, I think $600 for this job is exstremely fair, considering all of you know how expensive it is to do something like that. Things like this make me very upset, because even tho, he took back everything he said bad about TDC it is still out there that someone said that they are hackers. I know from experience that they have had to fix some of the problems that other performance shops have made (not mentioning any names) and it isn't fair to the employees not to mention the owner of TDC who has both worked very hard to maintain a reputable shop. Xplizitremix had to be at work or school whatever story he decides to tell that same night or the morning of and knew all of the tweaks that had to be sorted out ie:1) open header, intake, and the irratic idle and was told that he had to relocate the fuel filter and buy a dohnut and extend the downpipe. He was WELL informed that the car was not ready to leave and his reply was that he just needed to drive it home, and needed to get to work with it that weekend. In my opinion, it seemed like he didn't care about any of this and that is what caused his unsatisfied attitude after he returned home. The car is now at the shop again, which I would like to add buddy, that you have a lot of ***** coming back after what you said, but the name of TDC is way more important to the people who worked hard for it, even tho many of you have never heard of them. It is going to be fixed, all the tweaks like it should have, the night/morning of, but TDC was not given a choice to keep the car until it was finished. All in all, I would just like to thank everyone for reading my two cents and like to inform you that I currently have my eg there right now being done: building the si motor, and turboing it and I have my FULL FAITH IN THEM THAT IT IS GOING TO BE ONE GREAT CAR!

what did we learn about all of this? NEVER DEAL WITH CHEAP PEOPLE WHO WANT A FAST CAR AND NOT SPEND MONEY!!!!!!

Double_B

Fixed up as per poster