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Auto Collision - Advice

Old 29-Oct-2010, 02:32 PM
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Question Auto Collision - Advice

Hi Everyone,

I need advice on a good collision repair shop for $8,000 worth of damage on my car (passenger side front/ airbags/ possible wheel and suspension damage)-covered by insurance. I got hit by a drunk driver that drove right through a red light. My car is currently at Triple Crown Auto Collision - Sisley Honda's go-to place. Anyone ever had any work done here or any reviews?
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Old 29-Oct-2010, 03:24 PM
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From my experience, in a large claim like yours, it can be beneficial to go with a shop that the insurance company recommends because they are on the hook if you're not happy, and the referring body shop has a reputation to withstand with the insurance company (it's all a money thing) so they will be more likely to do what it takes to make sure you are happy with the repair (not saying that they necessarily WILL, just that it's more likely).

On the flipside however, if you know of a body shop that you have full confidence in, going there is also an option, but you have no recourse, other than dealing with any issues yourself which can be tiring, time consuming and overall very frustrating.

Regardless of where you decide to have the car fixed, stay on top of the shop and ask for updates every step of the way. There are a lot of areas to cut corners for the sake of some money, and ultimately if the job is cutting into the shop's bottom line, they will cut corners, no doubt about it. Making your presence known (in a good way...you don't want to **** off the people fixing your car) can definitely work in your favour and make the people working on your car feel good about the job they are doing. You kind of have to be a supervisor in a sense.

Another thing - it's good to get more than one quote (ideally three at least) for the repairs so you can get an idea of the detail of the repairs. In talking to the shops you can get a feel for them and the kind of work they do.

I've never dealt with Sisley Honda's body shop so I can't give any input there.
Hope the repairs go well and you're recovering from the accident.
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Old 29-Oct-2010, 03:26 PM
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*No edit button*
Another good reason for getting another quote is that for $8,000 worth of work, it may be close to a write off which may work in your favour (depending on the car you drive). $8000 worth of work on a civic is different than $8000 worth of work on a BMW, due to the higher cost of parts and labour.

If you get two quotes that are higher than 8K and the insurance company says write the car off, you may be in luck. I personally don't know if I'd want to be driving a car after an accident like that.
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Old 29-Oct-2010, 07:16 PM
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Originally Posted by Night Hawk 06 View Post
My car is currently at Triple Crown Auto Collision - Sisley Honda's go-to place. Anyone ever had any work done here or any reviews?
Ralph is a liar/fraudster. My sister had her car repaired there..($15,000 claim) I think she had to take it back there 10 times before they got it right.
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Old 29-Oct-2010, 07:25 PM
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Indy's 101 Customs, great people very friendly staff I'm taking my car into there very soon. They are currently doing a project for Disney so..that speaks for itself..
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Old 29-Oct-2010, 07:27 PM
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Oh... btw when you call ask for Indy and say Adrian sent you..
416-335-7431
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Old 29-Oct-2010, 11:27 PM
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How can a shop justify 8000 worth of damage in a civic???

Unless the car is completely destroy or something...

It kind of reminds me how can tow truck drivers can charge 1000$ tow charge for 20 kms

Thats the reason our insurances are so high. These bodyshops and tow truck drivers love insurance claim

I remember when my dads car got hit a couple of years ago and the bodyshop estimated the repair to be 5000 $ if it went through the insurance claim. However a different bodyshop quoted 2000$ if we pay out of our own pocket. At the end we pay 2000 , never had a problem with the car until we sold it
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Old 30-Oct-2010, 04:27 PM
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Originally Posted by kaval View Post
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If you get two quotes that are higher than 8K and the insurance company says write the car off, you may be in luck. I personally don't know if I'd want to be driving a car after an accident like that.
I'd prefer to have the car totaled...the car is only valued at around 13,000. I'm asking for a tear-down of the car to see if there is any hidden damage because I'm sure the adjuster just glanced at the damage and gave it a number.
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Old 30-Oct-2010, 04:32 PM
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Originally Posted by Robb View Post
Ralph is a liar/fraudster. My sister had her car repaired there..($15,000 claim) I think she had to take it back there 10 times before they got it right.
I'm actually dealing with Ralph ...I'm going in on Monday and finding out more information. Wow a 15,000 claim?!?! Hopefully, they can get it done right the first time. Are they supposed to repaint the whole car or just the damaged parts? I've heard both.
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Old 30-Oct-2010, 06:15 PM
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If he car is old (6+ years), repaint the entire car.. Most of the time, the new paint wont match if you paint some sections of an old car.. since the paint may be faded already.
Im no expert though.
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Old 31-Oct-2010, 11:44 AM
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Originally Posted by Night Hawk 06 View Post
I'm actually dealing with Ralph ...I'm going in on Monday and finding out more information. Wow a 15,000 claim?!?! Hopefully, they can get it done right the first time. Are they supposed to repaint the whole car or just the damaged parts? I've heard both.

for 8000 $ the better repaint the whole car.

Maybe post a pic of the damage
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Old 31-Oct-2010, 03:34 PM
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8000$ seems really steep for a civic I dunno if I would trust driving around in it after $8000 of repairs went into it they can only fix so much. Lots of hidden damages. If you want a real good place that does great work is 427 auto collision my family had three cars done there before and great each time. Nice people to deal with they get it done fairly fast they help you with the rentals, and they clean your car completely from inside to out.

But like stated above with $8000 in damages I would not want that car anymore.
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Old 01-Nov-2010, 09:46 PM
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Originally Posted by AcuratePaul View Post
8000$ seems really steep for a civic I dunno if I would trust driving around in it after $8000 of repairs went into it they can only fix so much. Lots of hidden damages. If you want a real good place that does great work is 427 auto collision my family had three cars done there before and great each time. Nice people to deal with they get it done fairly fast they help you with the rentals, and they clean your car completely from inside to out.

But like stated above with $8000 in damages I would not want that car anymore.
I've been told that if I'm not satisfied with having the car fixed I can have the insurance company sell the car for me. I can ask for market value of the car and make it their problem. I dunno who would buy a car after having $8,000 worth of repair on it I'm in the market for a new car now.
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Old 01-Nov-2010, 09:49 PM
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Originally Posted by rick10 View Post
for 8000 $ the better repaint the whole car.

Maybe post a pic of the damage
I'll try and get pictures to post this week. (Looks like Jaws took a massive bite of the car)
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Old 05-Nov-2010, 11:57 AM
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Originally Posted by kaval View Post
From my experience, in a large claim like yours, it can be beneficial to go with a shop that the insurance company recommends because they are on the hook if you're not happy, and the referring body shop has a reputation to withstand with the insurance company (it's all a money thing) so they will be more likely to do what it takes to make sure you are happy with the repair (not saying that they necessarily WILL, just that it's more likely).

On the flipside however, if you know of a body shop that you have full confidence in, going there is also an option, but you have no recourse, other than dealing with any issues yourself which can be tiring, time consuming and overall very frustrating.

Regardless of where you decide to have the car fixed, stay on top of the shop and ask for updates every step of the way. There are a lot of areas to cut corners for the sake of some money, and ultimately if the job is cutting into the shop's bottom line, they will cut corners, no doubt about it. Making your presence known (in a good way...you don't want to **** off the people fixing your car) can definitely work in your favour and make the people working on your car feel good about the job they are doing. You kind of have to be a supervisor in a sense.

Another thing - it's good to get more than one quote (ideally three at least) for the repairs so you can get an idea of the detail of the repairs. In talking to the shops you can get a feel for them and the kind of work they do.

I've never dealt with Sisley Honda's body shop so I can't give any input there.
Hope the repairs go well and you're recovering from the accident.

+1 ... well said
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Old 19-Nov-2010, 11:24 AM
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Originally Posted by kaval View Post
From my experience, in a large claim like yours, it can be beneficial to go with a shop that the insurance company recommends because they are on the hook if you're not happy, and the referring body shop has a reputation to withstand with the insurance company (it's all a money thing) so they will be more likely to do what it takes to make sure you are happy with the repair (not saying that they necessarily WILL, just that it's more likely).

On the flipside however, if you know of a body shop that you have full confidence in, going there is also an option, but you have no recourse, other than dealing with any issues yourself which can be tiring, time consuming and overall very frustrating.

Regardless of where you decide to have the car fixed, stay on top of the shop and ask for updates every step of the way. There are a lot of areas to cut corners for the sake of some money, and ultimately if the job is cutting into the shop's bottom line, they will cut corners, no doubt about it. Making your presence known (in a good way...you don't want to **** off the people fixing your car) can definitely work in your favour and make the people working on your car feel good about the job they are doing. You kind of have to be a supervisor in a sense.

Another thing - it's good to get more than one quote (ideally three at least) for the repairs so you can get an idea of the detail of the repairs. In talking to the shops you can get a feel for them and the kind of work they do.

I've never dealt with Sisley Honda's body shop so I can't give any input there.
Hope the repairs go well and you're recovering from the accident.
+ 1
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