Originally Posted by viper_2_4 (Post 55026)

stop using IE (if you are)

Move to Linux or Mac OS,

end thread

*waits for people to freak out*

Originally Posted by kruption (Post 55019)

Download, install, update all of these free antispyware programs.

This will remove the most commonly known types of spyware, hijackers and other common malware and will make our job easier.

After installing and updating each one, Do the Scan to clean in SAFE MODE, offline with IE closed

How to start the computer in Safe mode
»www.microsoft.com/resources/docu···mfr=true

Copy the instructions in the link above for easy use in safemode since you will not be able to access online information. (Note: Safe Mode with Networking is not recommended) Copy any other instructions you need to operate the programs you are using so you have them handy.

1.a Spybot Search & Destroy 1.5 (free/donationware):
If you already have Spybot, make sure it is the latest version 1.5

Download it here:
»www.safer-networking.org/en/down···dex.html

(a) Download and install Spybot S&D.
(b) Click on "Update" in the left column.
(c) Click on "Search for Updates".
(d) Select a download location (usually one close to you).
(e) Click "Download Updates" and wait of the updating process to finish.
(f) Close all programs and reboot into safe mode. Do not open IE.
(g) Click "Search and Destroy" in the left column.
(h) Click "Check for Problems".
(i) Have Spybot remove/fix all the problems it identifies in RED. The items not listed in red should not be touched at this time.
(j) Reboot to normal mode and scan again. Repeat until no more bad (red highlighted) items are found.

1.b Ad-aware SE Personal Edition (freeware for personal use; paid version available):

Note: For Windows 98, ME, 2000, and XP only!
Vista users need to use the Ad-Aware 2007 Free version here:
»www.lavasoft.com/products/ad_aware_free.php

If you already have Adaware, make sure it is Adaware SE build 1.06 r.1

Download it here:
»www.lavasoftusa.com/software/adaware/

(a) Download and install Ad-Aware SE Personal Edition 1.06 (free). If you an had an older Ad-aware installed, grant the installer permission to uninstall it when it asks.
(b) As the installation ends, leave these boxes checked: (i) Perform a full scan now, (ii) Update definition file now, (iii) Open the help file now. Click "finish".
(c) Reboot to SAFE MODE. Scan again with Adaware (full system scan)
(d) Wait for the scanning process to complete.
(e) Click "Next".
(f) Click "Critical Objects" and select all the items found for removal. ("Removal" actually puts things in quarantine, so you can generally recover them if you need to.)
(g) Reboot your computer back into normal mode.
(h) Repeat steps (c) through (h) until no more Critical Objects are found

If you are running Windows 2000 or WinXP, download and run these additional freeware scanners to clean for trojans and spyware (Windows Defender and Ewido will not run on Win98/ME).

1.c Windows Defender (Microsoft) 1 (freeware)
»www.microsoft.com/athome/securit···ult.mspx

(a) Download and install Microsoft Windows Defender

(user the recommended settings on installation)
(b) Reboot to SAFE MODE
(c) Choose *Run Quick Scan Now*. Let it scan your system and choose to fix the infections found at the end.
(d) Reboot to normal mode and scan again. Repeat until no further bad items are found.

Complete instructions on using Windows Defender can be found here:
Using Windows Defender
»www.microsoft.com/athome/securit···ult.mspx
Q. Does the version of Windows Defender that is included in Windows Vista provide additional protection?
A. Yes. Windows Defender in Windows Vista offers additional performance and security enhancements including the ability to scan only files that have changed, to run under a security-enhanced account, and to scan files when you run them. Windows Defender will also allow you to scan files as you download them if you use Internet Explorer 7.

1.d AVG "Anti-Spyware" (free trial 14 days, freeware as on-demand only scanner afterwards, or you may purchase paid version {optional})
»free.grisoft.com/doc/20/lng/us/tpl/v5
{click on free download link}

(a)From the main screen, click on update in the left menu, then click the Complete System Scan button.
(b)After the update finishes (the status bar at the bottom will display "Update successful")
(c) Reboot to SAFE MODE and keep IE closed.
(d) Run a scan. Click on the Scanner button in the left menu, then click on the Complete System Scan button. This scan can take quite a while to run, so please be patient
(e) If it finds anything, it will pop up a notification. You can select "remove" and check the boxes "Perform action with all infections" and "Create encrypted backup" before clicking on *OK*.
(f)When the scan finishes, click on "Save Report". This will create a text file. Make sure you know where to find this file again. Please include a copy of this log in your New Topic.

ONLINE SCANS

eTrust Antivirus Web Scanner
»www3.ca.com/securityadvisor/viru···can.aspx
(if prompted, please *allow* Active X and the install of software - this is needed to scan your system)
It will take a while to download the updates needed, and then you'll be presented with a screen to scan your system.

Trend Micro (PC-cillin) - Free on-line Scan
»housecall.trendmicro.com/


HIJACK THIS

Download HijackThis (free tool from Trend-Micro)
»www.trendsecure.com/portal/en-US···this.php








Your welcome....

Originally Posted by zeeman (Post 55231)

i also had this problem just recently, norton 360 is garbage and DON'T waste your money on it b/c it missed 49 threats that Spybot (a free software) recognized and fixed.Good thing i wasted my money on norton 360 (thumbs down).

Originally Posted by kruption (Post 55019)

Download, install, update all of these free antispyware programs.

This will remove the most commonly known types of spyware, hijackers and other common malware and will make our job easier.

After installing and updating each one, Do the Scan to clean in SAFE MODE, offline with IE closed

How to start the computer in Safe mode
»www.microsoft.com/resources/docu···mfr=true

Copy the instructions in the link above for easy use in safemode since you will not be able to access online information. (Note: Safe Mode with Networking is not recommended) Copy any other instructions you need to operate the programs you are using so you have them handy.

1.a Spybot Search & Destroy 1.5 (free/donationware):
If you already have Spybot, make sure it is the latest version 1.5

Download it here:
»www.safer-networking.org/en/down···dex.html

(a) Download and install Spybot S&D.
(b) Click on "Update" in the left column.
(c) Click on "Search for Updates".
(d) Select a download location (usually one close to you).
(e) Click "Download Updates" and wait of the updating process to finish.
(f) Close all programs and reboot into safe mode. Do not open IE.
(g) Click "Search and Destroy" in the left column.
(h) Click "Check for Problems".
(i) Have Spybot remove/fix all the problems it identifies in RED. The items not listed in red should not be touched at this time.
(j) Reboot to normal mode and scan again. Repeat until no more bad (red highlighted) items are found.

1.b Ad-aware SE Personal Edition (freeware for personal use; paid version available):

Note: For Windows 98, ME, 2000, and XP only!
Vista users need to use the Ad-Aware 2007 Free version here:
»www.lavasoft.com/products/ad_aware_free.php

If you already have Adaware, make sure it is Adaware SE build 1.06 r.1

Download it here:
»www.lavasoftusa.com/software/adaware/

(a) Download and install Ad-Aware SE Personal Edition 1.06 (free). If you an had an older Ad-aware installed, grant the installer permission to uninstall it when it asks.
(b) As the installation ends, leave these boxes checked: (i) Perform a full scan now, (ii) Update definition file now, (iii) Open the help file now. Click "finish".
(c) Reboot to SAFE MODE. Scan again with Adaware (full system scan)
(d) Wait for the scanning process to complete.
(e) Click "Next".
(f) Click "Critical Objects" and select all the items found for removal. ("Removal" actually puts things in quarantine, so you can generally recover them if you need to.)
(g) Reboot your computer back into normal mode.
(h) Repeat steps (c) through (h) until no more Critical Objects are found

If you are running Windows 2000 or WinXP, download and run these additional freeware scanners to clean for trojans and spyware (Windows Defender and Ewido will not run on Win98/ME).

1.c Windows Defender (Microsoft) 1 (freeware)
»www.microsoft.com/athome/securit···ult.mspx

(a) Download and install Microsoft Windows Defender

(user the recommended settings on installation)
(b) Reboot to SAFE MODE
(c) Choose *Run Quick Scan Now*. Let it scan your system and choose to fix the infections found at the end.
(d) Reboot to normal mode and scan again. Repeat until no further bad items are found.

Complete instructions on using Windows Defender can be found here:
Using Windows Defender
»www.microsoft.com/athome/securit···ult.mspx
Q. Does the version of Windows Defender that is included in Windows Vista provide additional protection?
A. Yes. Windows Defender in Windows Vista offers additional performance and security enhancements including the ability to scan only files that have changed, to run under a security-enhanced account, and to scan files when you run them. Windows Defender will also allow you to scan files as you download them if you use Internet Explorer 7.

1.d AVG "Anti-Spyware" (free trial 14 days, freeware as on-demand only scanner afterwards, or you may purchase paid version {optional})
»free.grisoft.com/doc/20/lng/us/tpl/v5
{click on free download link}

(a)From the main screen, click on update in the left menu, then click the Complete System Scan button.
(b)After the update finishes (the status bar at the bottom will display "Update successful")
(c) Reboot to SAFE MODE and keep IE closed.
(d) Run a scan. Click on the Scanner button in the left menu, then click on the Complete System Scan button. This scan can take quite a while to run, so please be patient
(e) If it finds anything, it will pop up a notification. You can select "remove" and check the boxes "Perform action with all infections" and "Create encrypted backup" before clicking on *OK*.
(f)When the scan finishes, click on "Save Report". This will create a text file. Make sure you know where to find this file again. Please include a copy of this log in your New Topic.

ONLINE SCANS

eTrust Antivirus Web Scanner
»www3.ca.com/securityadvisor/viru···can.aspx
(if prompted, please *allow* Active X and the install of software - this is needed to scan your system)
It will take a while to download the updates needed, and then you'll be presented with a screen to scan your system.

Trend Micro (PC-cillin) - Free on-line Scan
»housecall.trendmicro.com/


HIJACK THIS

Download HijackThis (free tool from Trend-Micro)
»www.trendsecure.com/portal/en-US···this.php








Your welcome....

Originally Posted by Gallagher (Post 54957)

misha was good last night