666

We were given wrong information by the rep dealing with our insurance policy and based on that information told her to go ahead with cancellin our policy. She made us aware that we would recieve a refund of up to 98 % the money, minus some administrative charges. since we only cancelled it 4 days after we drew it up . we lost $ 300.. and there is nothing anyone in their customer service or the supervisor can do about it except say that their sorry and that thats their policy, that there is a penalty for breaking your contract that early and there is nothing anyone can do about it . Now obviously if i knew i was going to lose so much money i wouldn't have cancelled the policy and stayed with them. I totally undersstand they have a policy and you're supposed to stick with the company's policy thats why its in place, but when i was given wrong information by an employee who should have full knowledge about the situation, what am i supposed to do ? The whole company acts like its my fault. My friend told me i should take this to the small claims court .. what do you all think i should do ? Any other information you guys need let me know...

Whiplash

what's the contract say about early cancellation??
whatever it says yer stuck with unless you have something different, IN WRITING saying otherwise..

shyt don't mean shyt unless it's in print..especially when dealing with legalized thieves

imported_Joker

judge judy !!!

h_accordexr

your suppose to infrom them liek1 week before cancelation so they dont take the money its yoru fault so there is no poitn of court

666

ok .. it doesn't say ANYwhere in the contract that therer will be an early cancellation.. i
vre read the contract over an over.. no where does it say there would be a penalty for cancelling early. when i called the bitch n asked her if there is a minimum time u have to stay with them before cancellin .. she said no becuase it was so early in the policy ( only 4 days) .. and that i would get 98% of what i paid minus some administrative fees..

how can i inform them 1 week before .. so they wont charge me if i only had the policy for 4 days ??

Whiplash

give it a shot and let us know how things turn out..
what's it cost to go thru small claims?? not a shyt load but time..

666

yeh thats true.. ill take it to court n see... but for now .. igot my momma call them n cuss at the bitch that gave us the wrong information... mym moms makin her pay out of her pokcet.. hopefully that works out .. if not then we'll take it to court... d gotta love parents that can yell good.!! .. :P