Dell move technical support back from India.
#7
Originally posted by PunkInDrublic
they probably use the india call center cause they can pay workers fractions of the minimum wage here, not have to pay benefits, or even treat them well...
how do you think nike makes so much money??
they probably use the india call center cause they can pay workers fractions of the minimum wage here, not have to pay benefits, or even treat them well...
how do you think nike makes so much money??
my uncle is making a killing at the call centre he works at
here's an article that might give you some insight
http://torontostar.com/NASApp/cs/Con...l=971886476975
#10
The funny this is that Corporate America makes tonnes of money saving cash by having these off-shore call centers and manufacturing facilities...
... and that they are all taught english by hippy university drop outs.
... and that they are all taught english by hippy university drop outs.
#11
Originally posted by mugen_r
Compaq has a tech center in India....they ******* make us loose thousands of customers and massive money
Compaq has a tech center in India....they ******* make us loose thousands of customers and massive money
I don't know what the fuss is about Call centres being in India. I mean, I call some support help-lines that are locally based and get real bad chinese, spanish or heavy accents and even for me, I have to ask them to repeat the question twice. Some of the call centres based in India are real well established. The tech's know what they are talking about unlike some local support help lines. The people I've talked to have decent American accents, I guess some people who don't know how to use a computer over here don't know that not everyone speaks the same way.
Also, being paid in India something like 7 USD/hour is a comfortable living for a young fresh grad, however their hours are horrible. Its not as easy as it sounds, because of the time differences, the call centre employees have to work midnights to service American day calls. Basically call centres have become a great source of income for students trying to make a quick buck, it sure as hell beats working at Mc Donalds for 6.45 / hr.
#12
Originally posted by JookSingKid
The funny this is that Corporate America makes tonnes of money saving cash by having these off-shore call centers and manufacturing facilities...
... and that they are all taught english by hippy university drop outs.
The funny this is that Corporate America makes tonnes of money saving cash by having these off-shore call centers and manufacturing facilities...
... and that they are all taught english by hippy university drop outs.
you got that right... at the rate the america is going they will employ some third world contries and have fun exploited third world living conditions... then realize another nation in far worse economical status will do the same job for half that first third world country did.... so then the american governemnt will make up lies about the country... like 9/11... and then declare war on that original country then once beaten the country will bow down the states... and then they will do all that work for the US for evne cheaper then the second country cause the first countries government is now american....
one day the "evil doers" will be heard and listened to... how many lives mr bush lets die before that realization is another story
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