Honda Canada Being Gay
10-May-2003, 03:37 PM
#21
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believe me... I've harassed the reps like no other.. the only person I haven't talked to is the district manager, and I will definitely give her my piece of mind.. I'm pissed b/c she didn't even talk to me about it b4 making her final decision..
I've also brought up all those issues I mentioned.. dunno if it'll make much of a difference to Honda, because like I said, according to them, as long as they can prove there was tampering of the vehicle, than it will void warranty........
it's bone stock right now.. just waiting to here back from the "legal dept" from Honda Canada
thanks for the support
I've also brought up all those issues I mentioned.. dunno if it'll make much of a difference to Honda, because like I said, according to them, as long as they can prove there was tampering of the vehicle, than it will void warranty........
it's bone stock right now.. just waiting to here back from the "legal dept" from Honda Canada
thanks for the support
10-May-2003, 03:43 PM
#22
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well, if they ain't gonna cooperate wit you then you gotta play dirty... harrass em more and more til they can't take it no more! hehe drive away their potential customers!!
they shouldn't show you less respect jst b/c UR young... U bought a car from them so they should show you the same respect as they would to any of their customers!
i think those issues will matter b/c it jst shows that honda wasn't being totally honest wit U...
i'm sure things will work out, just don't give up and let them win!!
they shouldn't show you less respect jst b/c UR young... U bought a car from them so they should show you the same respect as they would to any of their customers!
i think those issues will matter b/c it jst shows that honda wasn't being totally honest wit U...
i'm sure things will work out, just don't give up and let them win!!
10-May-2003, 10:11 PM
#23
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Sounds to me like your car was used as a demo car at one time or another and someone likely hit a curb or something to damage the ball joint. It could even have been one of the car jockeys at the dealership. From what I can see, at least someone at the dealership knew about this and is trying to cover their *** by blaming you. In any case, best of luck to you in dealing with Honda. 
10-May-2003, 10:29 PM
#24
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the only way that those parts can be broken is if someone takes the shocks out improperly (ie with the wrong tools), and the issue is that they are saying I did it, or my mechanic did it.. but I know for a fact he didn't.. nor was my car anywhere else BUT Honda..
we'll see what happens.. just have to hear back from the Legal Dept of Honda Canada.. then if things don't go my way, it's gonna have to go public
we'll see what happens.. just have to hear back from the Legal Dept of Honda Canada.. then if things don't go my way, it's gonna have to go public
10-May-2003, 10:46 PM
#25
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ok I bought a used car from a honda dealership ... the engine died the next day .... and I asked what they were going to do to fix the issue? and I waited and waited ... since my uncle worked there I didn't want toi put stress on him or give them reason to fire him (he's a mechanic) anyways to make a long story short it wasn't till I threatened to use spray paint to make the car yellow witht he words lemon on it and park it on the grass in front of the dealership did then even think of making an offer (which based on the price of the car was good 300 for a different rebuilt engine installed with things like timing belt water pump clutch and stuff replaced) and with those word I say ...
take 1 can of yellow spray paint
take 1 can of black spray paint
walk in with both cans and speak tot he service advisor and kindly tell them that the issue will be fixed free of charge or there will be a car with a spray painted lemon and the words lemon on it left in front of the dealership during rush hour....
checkmate...
take 1 can of yellow spray paint
take 1 can of black spray paint
walk in with both cans and speak tot he service advisor and kindly tell them that the issue will be fixed free of charge or there will be a car with a spray painted lemon and the words lemon on it left in front of the dealership during rush hour....
checkmate...
10-May-2003, 11:39 PM
#26
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Just one comment. The mileage thing. I think it is totally normal to have that kind of mileage. Especially if the car is an '02. The dealerships move their cars around weekly. Even if they put on half a km a week, that adds up to 26km. Remember, this thing is coming from the U.K. In the yard in Halifax, it is driven a few km, then it is put on a train to Agincourt, a truck to Mississauga etc.
Hopefully, if a proper PDI is done, 57 km is more than reasonable. (but I don't think your car was properly PDI'd because if it was, they should have found the bad ball joints. Actually, you should try to get a record of the PDI) I would say even expected. I would even say up to 150 km is resonable.
Actually, I would be worried about the RSX with only 11 km. I can guarantee that car didn't have a proper PDI. PDI should include a test drive by a qualified mechanic. Not just a car wash and putting on plates...
Anyway, just my $0.02.
Mark
Hopefully, if a proper PDI is done, 57 km is more than reasonable. (but I don't think your car was properly PDI'd because if it was, they should have found the bad ball joints. Actually, you should try to get a record of the PDI) I would say even expected. I would even say up to 150 km is resonable.
Actually, I would be worried about the RSX with only 11 km. I can guarantee that car didn't have a proper PDI. PDI should include a test drive by a qualified mechanic. Not just a car wash and putting on plates...
Anyway, just my $0.02.
Mark
11-May-2003, 12:06 AM
#28
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Well pretty much you just have to make a BIG point of the fact the you nor your mechanic touched any of the suspension components after receiving the car. That means the only place it could have been tampered with was at the dealership so obviously it is there fault. I would take gatherer's advice but maybe not so drastic, just let them know that you are going to go public with this because you know your not in the wrong.
11-May-2003, 10:47 AM
#30
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The 57 km on your car should be fine.
My car had 86 km or something on it when I got it. They didn't have my car with the trim I wanted at the dealership so they brought it in from another dealership. So rather than having it towed here, they drove it here. I don't really mind to be honest.
The quality check on my car was done the day before I picked up the car, I guess after they brought it in.
Having the keys at another dealership seems stupid.. it might have been because they left the keys there by accident when transporting your car.
Out of the dealership, usually there's < 10 km on your car from them testing your car off the assembly line.
I say call up HOnda Canada's customer relationship's line.
My car had 86 km or something on it when I got it. They didn't have my car with the trim I wanted at the dealership so they brought it in from another dealership. So rather than having it towed here, they drove it here. I don't really mind to be honest.
The quality check on my car was done the day before I picked up the car, I guess after they brought it in.
Having the keys at another dealership seems stupid.. it might have been because they left the keys there by accident when transporting your car.
Out of the dealership, usually there's < 10 km on your car from them testing your car off the assembly line.
I say call up HOnda Canada's customer relationship's line.
11-May-2003, 11:10 AM
#31
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Originally posted by scarlemthug
Well pretty much you just have to make a BIG point of the fact the you nor your mechanic touched any of the suspension components after receiving the car. That means the only place it could have been tampered with was at the dealership so obviously it is there fault. I would take gatherer's advice but maybe not so drastic, just let them know that you are going to go public with this because you know your not in the wrong.
Well pretty much you just have to make a BIG point of the fact the you nor your mechanic touched any of the suspension components after receiving the car. That means the only place it could have been tampered with was at the dealership so obviously it is there fault. I would take gatherer's advice but maybe not so drastic, just let them know that you are going to go public with this because you know your not in the wrong.
11-May-2003, 12:48 PM
#32
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Originally posted by gatherer
ok I bought a used car from a honda dealership ... the engine died the next day .... and I asked what they were going to do to fix the issue? and I waited and waited ... since my uncle worked there I didn't want toi put stress on him or give them reason to fire him (he's a mechanic) anyways to make a long story short it wasn't till I threatened to use spray paint to make the car yellow witht he words lemon on it and park it on the grass in front of the dealership did then even think of making an offer (which based on the price of the car was good 300 for a different rebuilt engine installed with things like timing belt water pump clutch and stuff replaced) and with those word I say ...
take 1 can of yellow spray paint
take 1 can of black spray paint
walk in with both cans and speak tot he service advisor and kindly tell them that the issue will be fixed free of charge or there will be a car with a spray painted lemon and the words lemon on it left in front of the dealership during rush hour.... checkmate...
ok I bought a used car from a honda dealership ... the engine died the next day .... and I asked what they were going to do to fix the issue? and I waited and waited ... since my uncle worked there I didn't want toi put stress on him or give them reason to fire him (he's a mechanic) anyways to make a long story short it wasn't till I threatened to use spray paint to make the car yellow witht he words lemon on it and park it on the grass in front of the dealership did then even think of making an offer (which based on the price of the car was good 300 for a different rebuilt engine installed with things like timing belt water pump clutch and stuff replaced) and with those word I say ...
take 1 can of yellow spray paint
take 1 can of black spray paint
walk in with both cans and speak tot he service advisor and kindly tell them that the issue will be fixed free of charge or there will be a car with a spray painted lemon and the words lemon on it left in front of the dealership during rush hour....
checkmate...
I know what you're saying though.. and it just might have to come down to something like this.. like Scarlem says, maybe not so drastic, but something public for sure
11-May-2003, 12:51 PM
#33
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Originally posted by MY SiR
Just one comment. The mileage thing. I think it is totally normal to have that kind of mileage. Especially if the car is an '02. The dealerships move their cars around weekly. Even if they put on half a km a week, that adds up to 26km. Remember, this thing is coming from the U.K. In the yard in Halifax, it is driven a few km, then it is put on a train to Agincourt, a truck to Mississauga etc.
Hopefully, if a proper PDI is done, 57 km is more than reasonable. (but I don't think your car was properly PDI'd because if it was, they should have found the bad ball joints. Actually, you should try to get a record of the PDI) I would say even expected. I would even say up to 150 km is resonable.
Actually, I would be worried about the RSX with only 11 km. I can guarantee that car didn't have a proper PDI. PDI should include a test drive by a qualified mechanic. Not just a car wash and putting on plates...
Anyway, just my $0.02.
Mark
Just one comment. The mileage thing. I think it is totally normal to have that kind of mileage. Especially if the car is an '02. The dealerships move their cars around weekly. Even if they put on half a km a week, that adds up to 26km. Remember, this thing is coming from the U.K. In the yard in Halifax, it is driven a few km, then it is put on a train to Agincourt, a truck to Mississauga etc.
Hopefully, if a proper PDI is done, 57 km is more than reasonable. (but I don't think your car was properly PDI'd because if it was, they should have found the bad ball joints. Actually, you should try to get a record of the PDI) I would say even expected. I would even say up to 150 km is resonable.
Actually, I would be worried about the RSX with only 11 km. I can guarantee that car didn't have a proper PDI. PDI should include a test drive by a qualified mechanic. Not just a car wash and putting on plates...
Anyway, just my $0.02.
Mark
they say, that the joints were broken AFTER I picked up the car (ie. someone on "my end" tampered with that shiet), therefore it was my fault that it was broken...
it makes me mad
cuz I don't know that for sure.. like I said, the ball joints isn't something you would check when you pick up the car, so there's no way of me knowing whether it was a PDI issue or not.. I guess I'll go see if I can get the original PDI records
11-May-2003, 12:54 PM
#34
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Originally posted by NoSpleeny
The 57 km on your car should be fine.
My car had 86 km or something on it when I got it. They didn't have my car with the trim I wanted at the dealership so they brought it in from another dealership. So rather than having it towed here, they drove it here. I don't really mind to be honest.
The quality check on my car was done the day before I picked up the car, I guess after they brought it in.
Having the keys at another dealership seems stupid.. it might have been because they left the keys there by accident when transporting your car.
Out of the dealership, usually there's < 10 km on your car from them testing your car off the assembly line.
I say call up HOnda Canada's customer relationship's line.
The 57 km on your car should be fine.
My car had 86 km or something on it when I got it. They didn't have my car with the trim I wanted at the dealership so they brought it in from another dealership. So rather than having it towed here, they drove it here. I don't really mind to be honest.
The quality check on my car was done the day before I picked up the car, I guess after they brought it in.
Having the keys at another dealership seems stupid.. it might have been because they left the keys there by accident when transporting your car.
Out of the dealership, usually there's < 10 km on your car from them testing your car off the assembly line.
I say call up HOnda Canada's customer relationship's line.
see the 57 kms doesn't bother me, EXCEPT that all this **** is happening... so it makes me wonder..
the quality check on my car was dated LAST JUNE (2002) .. so I was thinking maybe they didn't bother checking it again...
I've already talked to Honda Canada, and the District Manager already REVIEWED my case and rejected it (they didn't even talk to me about it) .. the only thing is the customer service rep and Honda Canada is trying to go to the Legal Dept for me now
11-May-2003, 03:07 PM
#35
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Join Date: Apr 2002
Location: Paradise
Posts: 2,766
if your car is under 60 oookm, and under 3 years old - it should be covered under bumper to bumper warranty, my friend lowered his new civic blew the shocks - put the stock ones on - went in and they gave him new shocks, there is going to be a recall for 2001 + civics, shocks, suspension parts , i have a friend -Service advisor , at Ready Honda , i'm sure he can help you out , Honda has always had a Goodwill plan , and pay for things, that 57 km was probably driven around the dealership , i used to be a lot person at Acura Sherway, there was no dealer trade since it originaly came to Ideal Honda , try another dealership see what happens, my parents had similiar problems with Ontario Chrysler dealer ship , didn't want warranty to cover, so we tried another dealership , and they fixed it for free without bitching
I think Mr Mechanic , who did the PDI messed up
Good luck
I think Mr Mechanic , who did the PDI messed up
Good luck
11-May-2003, 03:11 PM
#36
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Location: Paradise
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or someone went 4x4 with your car before u got it and messed it up , people do some crazy things on test drives, or employees at the dealership abuse the new cars, trust me i have seen it and experienced it 
11-May-2003, 04:45 PM
#37
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Originally posted by blk93si
if your car is under 60 oookm, and under 3 years old - it should be covered under bumper to bumper warranty, my friend lowered his new civic blew the shocks - put the stock ones on - went in and they gave him new shocks, there is going to be a recall for 2001 + civics, shocks, suspension parts , i have a friend -Service advisor , at Ready Honda , i'm sure he can help you out , Honda has always had a Goodwill plan , and pay for things, that 57 km was probably driven around the dealership , i used to be a lot person at Acura Sherway, there was no dealer trade since it originaly came to Ideal Honda , try another dealership see what happens, my parents had similiar problems with Ontario Chrysler dealer ship , didn't want warranty to cover, so we tried another dealership , and they fixed it for free without bitching
I think Mr Mechanic , who did the PDI messed up
Good luck
if your car is under 60 oookm, and under 3 years old - it should be covered under bumper to bumper warranty, my friend lowered his new civic blew the shocks - put the stock ones on - went in and they gave him new shocks, there is going to be a recall for 2001 + civics, shocks, suspension parts , i have a friend -Service advisor , at Ready Honda , i'm sure he can help you out , Honda has always had a Goodwill plan , and pay for things, that 57 km was probably driven around the dealership , i used to be a lot person at Acura Sherway, there was no dealer trade since it originaly came to Ideal Honda , try another dealership see what happens, my parents had similiar problems with Ontario Chrysler dealer ship , didn't want warranty to cover, so we tried another dealership , and they fixed it for free without bitching
I think Mr Mechanic , who did the PDI messed up
Good luck
I know it should be covered under warranty, BUT they say that it was ME that voided it on this specific part b/c it was ME who did the tampering.. well at least it was MY responsibility, not theirs, that's why they won't cover it..
I was going to go to another dealership, but I didn't want to pay for a diagnostic checkup (if that dealership found out that it was tampered with [and not by honda])
but if you could give me that info that would be great, I would try almost anything right now
11-May-2003, 06:14 PM
#38
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Originally posted by MY SiR
Hopefully, if a proper PDI is done, 57 km is more than reasonable. (but I don't think your car was properly PDI'd because if it was, they should have found the bad ball joints. Actually, you should try to get a record of the PDI) I would say even expected. I would even say up to 150 km is resonable.
Hopefully, if a proper PDI is done, 57 km is more than reasonable. (but I don't think your car was properly PDI'd because if it was, they should have found the bad ball joints. Actually, you should try to get a record of the PDI) I would say even expected. I would even say up to 150 km is resonable.
150 km?? that's huge isnt it? i wouldnt take a new car if it already had 150km on it. but maybe that's just me.
11-May-2003, 07:00 PM
#39
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Ed...... that sucks what happened...... definatly think about legal action
as for the 57 km's....... your car was neeeded for a dealer trade...... which explains why the keys were at a different dealership.... most new cars at my work will have between 15-40 km's on it......... from being driven to and from any of the compounds....bodyshop if there were damages to it, gas station, being driven around the lot, etc.
as for the 57 km's....... your car was neeeded for a dealer trade...... which explains why the keys were at a different dealership.... most new cars at my work will have between 15-40 km's on it......... from being driven to and from any of the compounds....bodyshop if there were damages to it, gas station, being driven around the lot, etc.
11-May-2003, 07:11 PM
#40
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well a few members have given me "connections" to ppl they know at various Honda dealerships.. so maybe I can get this resolved through there.. I'm pessimistic though, because I really don't wanna pay $25 for a checkup fee and then them telling me the same thing my dealership says.. I dunno
either Legal action, or go PUBLIC, get as much media involved.. that's my plan..
so how come when I did a vin# check they told me my car originated at the same dealership??
either Legal action, or go PUBLIC, get as much media involved.. that's my plan..
so how come when I did a vin# check they told me my car originated at the same dealership??
