Honda Canada Being Gay
09-May-2003, 07:26 PM
#1
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Honda Canada Being Gay
I'll try and keep this as short as possible, but I would appreciate if you would take the time to read/comment.
my Car is approx a month old, and I was GOING to put my spring/shocks on last week. Car was put up on hoist, tires taken off, my mechanic noticed that the ball joints on the steering rack was broken (the boot was ripped), he didn't do anything further and told me to contact my dealership b4 he did anything
The dealership checks out the car and says it CAN'T be covered under warranty b/c SOMEONE tampered with my shocks and shiet. I KNOW for a fact, my mechanic didn't break those joints, I was watching him, he was working on the right side, and didn't even touch the left side (which was broken as well)... also the pannels in my trunk (to get to the shocks) was "loose" as well, but I, nor my mechanic touched them...
My car has not been anywhere else, and Honda is making me pay for this bullshit..
I've talked to Honda Canada, and just today, the District Manager rejected my plea, and all she did was LOOK at the file, and talked to the Service Manager at my dealership... she didn't even talk to ME.
Anyways the service Rep I've talked to told me that the best she can do is go to the "legal department" and see what happens from there, but I mean this is bullshit, the car is brand new.
some issues that are kinda weird
- car originated at my dealership but there were 57KMs on it when I picked it up
- since car originated at this dealership why would my spare keys be at another dealership? (which they were)
- "Quality Delivery Checklist" received when I picked up the car was dated June 11, 2002 (not the date when I actually picked it up)
I'm at a lost for words, this whole process has made by buying experience so shitty.....
my Car is approx a month old, and I was GOING to put my spring/shocks on last week. Car was put up on hoist, tires taken off, my mechanic noticed that the ball joints on the steering rack was broken (the boot was ripped), he didn't do anything further and told me to contact my dealership b4 he did anything
The dealership checks out the car and says it CAN'T be covered under warranty b/c SOMEONE tampered with my shocks and shiet. I KNOW for a fact, my mechanic didn't break those joints, I was watching him, he was working on the right side, and didn't even touch the left side (which was broken as well)... also the pannels in my trunk (to get to the shocks) was "loose" as well, but I, nor my mechanic touched them...
My car has not been anywhere else, and Honda is making me pay for this bullshit..
I've talked to Honda Canada, and just today, the District Manager rejected my plea, and all she did was LOOK at the file, and talked to the Service Manager at my dealership... she didn't even talk to ME.
Anyways the service Rep I've talked to told me that the best she can do is go to the "legal department" and see what happens from there, but I mean this is bullshit, the car is brand new.
some issues that are kinda weird
- car originated at my dealership but there were 57KMs on it when I picked it up
- since car originated at this dealership why would my spare keys be at another dealership? (which they were)
- "Quality Delivery Checklist" received when I picked up the car was dated June 11, 2002 (not the date when I actually picked it up)
I'm at a lost for words, this whole process has made by buying experience so shitty.....
09-May-2003, 07:43 PM
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I think those 3 points there would have made me suspisious of that dealership to begin with and if the checklist was dated wrong I'd have them recheck it with me and go over everything again or demand my money back and I'd also demand a full explination of 57 KMs (I'm not sure how many they put on the car moving it at the factory to park it after construction or to load it up to ship to the dealer but I don't think it woul dbe that high)
09-May-2003, 07:50 PM
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09-May-2003, 07:53 PM
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Originally posted by gatherer
I think those 3 points there would have made me suspisious of that dealership to begin with and if the checklist was dated wrong I'd have them recheck it with me and go over everything again or demand my money back and I'd also demand a full explination of 57 KMs (I'm not sure how many they put on the car moving it at the factory to park it after construction or to load it up to ship to the dealer but I don't think it woul dbe that high)
I think those 3 points there would have made me suspisious of that dealership to begin with and if the checklist was dated wrong I'd have them recheck it with me and go over everything again or demand my money back and I'd also demand a full explination of 57 KMs (I'm not sure how many they put on the car moving it at the factory to park it after construction or to load it up to ship to the dealer but I don't think it woul dbe that high)
like I dunno if it's a PDI issue, or some mechanic fucked up and isn't saying anything, cuz I KNOW 100% that it wasn't anything on my end that would've broken the boots/joints
09-May-2003, 07:54 PM
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09-May-2003, 10:43 PM
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Could be that the car was at one dealership and was drivin to the dealership you bought it at. The switch cars from dealership to dealership to meet needs don't they?
Which dealership did you buy it from?
Take it to goldhawk or CTV marketwatch , seriously.
Which dealership did you buy it from?
Take it to goldhawk or CTV marketwatch , seriously.
09-May-2003, 11:11 PM
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They do sometimes drive the car from dealership to dealership, or maybe England makes some crappy ****. Anyways...one question - with the broken ball joint, you did not feel that it was driving like crap when you leave the dealer? Broken ball joint is a serious problem, not expensive to replace, but it does comprimise alot of things.
The dealership should cover everything, no matter what, it is in contract. I mean they have to take care of everything that is in the warranty, everything, and you will not pay a peny.
Are you sure you did not tell the dealer you were moding ****. Dealers love people moding ****, becuase they can pin anything on you. You should of check your car before you live, just a life leason. Check any item before paying. Because you mod the car, and you get into an accident (hope you don't) the insurance have the rights to refuse coverage, because you mod the springs, they will say the springs are faulty. Same situation here, they like to point fingers. Honda and Toyota dealers shock, I experienced both world, but nothing extreme like yours. I have been scamed by them tons... Get help now, don't leave til later or big trouble.
The dealership should cover everything, no matter what, it is in contract. I mean they have to take care of everything that is in the warranty, everything, and you will not pay a peny.
Are you sure you did not tell the dealer you were moding ****. Dealers love people moding ****, becuase they can pin anything on you. You should of check your car before you live, just a life leason. Check any item before paying. Because you mod the car, and you get into an accident (hope you don't) the insurance have the rights to refuse coverage, because you mod the springs, they will say the springs are faulty. Same situation here, they like to point fingers. Honda and Toyota dealers shock, I experienced both world, but nothing extreme like yours. I have been scamed by them tons... Get help now, don't leave til later or big trouble.
09-May-2003, 11:46 PM
#12
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Any negative publicity you put out about them will get them to eat there words about refusing your claim. You hadnt moded the suspension yet right? Just call CTV or City TV and tell them and get them to do a report on it.
10-May-2003, 12:35 AM
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dude,
did you know you were getting a demo car ...if not then when your car that youy paid for came in they should have parked it and called you up ... the rest is funny business ....I think the managers need to be woken up a bit
did you know you were getting a demo car ...if not then when your car that youy paid for came in they should have parked it and called you up ... the rest is funny business ....I think the managers need to be woken up a bit
10-May-2003, 02:27 AM
#14
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Originally posted by Rice Burner
I car jockeyed years ago and a new car would be delivered with 10-15k on it. 20 at absolute most! The only one that saw that high km was the test drive car, and obviously that got beat to ****.
I car jockeyed years ago and a new car would be delivered with 10-15k on it. 20 at absolute most! The only one that saw that high km was the test drive car, and obviously that got beat to ****.
that's why I believe there is something "more" to this.. something Honda isn't fessing up to
10-May-2003, 02:28 AM
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Originally posted by echien
Could be that the car was at one dealership and was drivin to the dealership you bought it at. The switch cars from dealership to dealership to meet needs don't they?
Which dealership did you buy it from?
Take it to goldhawk or CTV marketwatch , seriously.
Could be that the car was at one dealership and was drivin to the dealership you bought it at. The switch cars from dealership to dealership to meet needs don't they?
Which dealership did you buy it from?
Take it to goldhawk or CTV marketwatch , seriously.
what's goldhawk? ... that Peter Silverman guy?
10-May-2003, 02:33 AM
#16
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Originally posted by EK7_DriftMania
They do sometimes drive the car from dealership to dealership, or maybe England makes some crappy ****. Anyways...one question - with the broken ball joint, you did not feel that it was driving like crap when you leave the dealer? Broken ball joint is a serious problem, not expensive to replace, but it does comprimise alot of things.
The dealership should cover everything, no matter what, it is in contract. I mean they have to take care of everything that is in the warranty, everything, and you will not pay a peny.
Are you sure you did not tell the dealer you were moding ****. Dealers love people moding ****, becuase they can pin anything on you. You should of check your car before you live, just a life leason. Check any item before paying. Because you mod the car, and you get into an accident (hope you don't) the insurance have the rights to refuse coverage, because you mod the springs, they will say the springs are faulty. Same situation here, they like to point fingers. Honda and Toyota dealers shock, I experienced both world, but nothing extreme like yours. I have been scamed by them tons... Get help now, don't leave til later or big trouble.
They do sometimes drive the car from dealership to dealership, or maybe England makes some crappy ****. Anyways...one question - with the broken ball joint, you did not feel that it was driving like crap when you leave the dealer? Broken ball joint is a serious problem, not expensive to replace, but it does comprimise alot of things.
The dealership should cover everything, no matter what, it is in contract. I mean they have to take care of everything that is in the warranty, everything, and you will not pay a peny.
Are you sure you did not tell the dealer you were moding ****. Dealers love people moding ****, becuase they can pin anything on you. You should of check your car before you live, just a life leason. Check any item before paying. Because you mod the car, and you get into an accident (hope you don't) the insurance have the rights to refuse coverage, because you mod the springs, they will say the springs are faulty. Same situation here, they like to point fingers. Honda and Toyota dealers shock, I experienced both world, but nothing extreme like yours. I have been scamed by them tons... Get help now, don't leave til later or big trouble.
ya.. it's about $330+tax job.. but it's not the $ that bothers me.. it's the principal.. and how Honda is treating me like **** during all of this
dude.. would YOU check the ball joints b4 u left the lot when you buy a new car? this is definitely not something one would check..
bottom line their diagnostic's can PROVE that SOMEONE tampered with the bolts etc.. on the shocks, and that is a good enough reason for them to void warranty on a specific part, but they can't prove WHO did the tampering.. they gurantee it wasn't them.. but I say that's bullshit b/c how good is their gurantee? can they gurantee that someone was in watch of my car 24/7???
so you're saying I should tell my insurance comp of ALL my mods?
get help from who?
10-May-2003, 02:35 AM
#17
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Originally posted by scarlemthug
Any negative publicity you put out about them will get them to eat there words about refusing your claim. You hadnt moded the suspension yet right? Just call CTV or City TV and tell them and get them to do a report on it.
Any negative publicity you put out about them will get them to eat there words about refusing your claim. You hadnt moded the suspension yet right? Just call CTV or City TV and tell them and get them to do a report on it.
10-May-2003, 02:37 AM
#18
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Originally posted by gatherer
dude,
did you know you were getting a demo car ...if not then when your car that youy paid for came in they should have parked it and called you up ... the rest is funny business ....I think the managers need to be woken up a bit
dude,
did you know you were getting a demo car ...if not then when your car that youy paid for came in they should have parked it and called you up ... the rest is funny business ....I think the managers need to be woken up a bit
10-May-2003, 12:15 PM
#19
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Well if they let you drive it around for a test drive, then I think that it's likely that other people drove it on test drives also.
Good luck in your quest...
Good luck in your quest...
10-May-2003, 03:24 PM
#20
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wow, your story's kinda fuked up... i think honda is trying to hide something and they're not being totally honest wit ya...
even if others test drove it, i don't think the car should break that easily especially if it's a new car...you shouldn't have to pay nuttin if you've only owned the car for such short period of time!
if you talk to the reps again, make sure you bring up those issues U mentioned and don't let honda get away wit rippin you off like that!
if your car was at another location b4, it's possible that the ppl there could have been the tamperers (if that's even a real word), if not at the dealership where you bought the car... you gotta question why the keys weren't at the dealership they said the car originated at...
if honda doesn't help you then call up silverman from citytv--i've seen his work... haha if they think you're jst a punk *** kid then show em they'll B sorry they tried 2 mess wit ya... hehe
no don't tell your insurance bout your mods... i don't think that's necessary--i think EK7_driftmania is jst telling you not to tell the dealership that you're putting mods on your car cause then they can blame you for breaking your own car... if U haven't done anything to it yet then leave it the way you bought it, then no blame should be placed on U! they probs figured you wouldn't notice this defect b/c they probs didn't think you would notice it so soon...
well, i wish you best of luck and hope everything works out for you!!
take care
even if others test drove it, i don't think the car should break that easily especially if it's a new car...you shouldn't have to pay nuttin if you've only owned the car for such short period of time!
if you talk to the reps again, make sure you bring up those issues U mentioned and don't let honda get away wit rippin you off like that!
if your car was at another location b4, it's possible that the ppl there could have been the tamperers (if that's even a real word), if not at the dealership where you bought the car... you gotta question why the keys weren't at the dealership they said the car originated at...
if honda doesn't help you then call up silverman from citytv--i've seen his work... haha if they think you're jst a punk *** kid then show em they'll B sorry they tried 2 mess wit ya... hehe
no don't tell your insurance bout your mods... i don't think that's necessary--i think EK7_driftmania is jst telling you not to tell the dealership that you're putting mods on your car cause then they can blame you for breaking your own car... if U haven't done anything to it yet then leave it the way you bought it, then no blame should be placed on U! they probs figured you wouldn't notice this defect b/c they probs didn't think you would notice it so soon...
well, i wish you best of luck and hope everything works out for you!!
take care
