Any Suggestions?
16-Jan-2004, 08:14 PM
#1
Registered User
Thread Starter
Join Date: Jan 2004
Location: Glen Abbey
Posts: 174
Any Suggestions?
THE STORY GOES LIKE THIS,
ENGINE IN THE CAR WAS SHOT, DEALER FORGOT TO PUT OIL IN IT, RUINING THE ENGINE AS I DROVE BACK AND FORTH TO WORK FOR OVER A WEEK. THE DEALER REFUSED TO SWAP THE ENGINE, SO IM IN LEGAL HEARINGS WITH THEM NOW.
IN THE MEAN TIME I DECIDE TO PUT A JDM ENGINE IN MY LUDE. I HEARD GOOD THINGS ABOUT ALTECH AND DECIDED TO GO THERE. I WAS TOLD THAT THE ENGINE CAME WITH A 6 MONTH WARRANTY ON ENGINE AND WORK. AFTER PICKING THE CAR UP I HAD TO RETURN AS THE VALVE COVER SEAL SHIFTED AND OIL SQUIRRTED ALL ABOUT ON THE 407. RETURNED TO ALTECH AND FROM THAT POINT ON MY ENGINE HAD SERIOUS KNOCKING. THEY FAILED TO REPLACE THE ENIGNE. THEY KEPT TELLING ME IT WAS JUST PISTON SLAP (PISTON SLAP WAS NOT THIS LOUD, OWNING 2 PREVIOUS HONDA'S I KNOW WHAT PISTON SLAP SOUNDS LIKE). THEN I WENT TO HIS SUPPLIER AND HE TOLD ME THE PISTON WAS SHOT. DISCUSSIONS STOPPED AFTER THAT.
ANY OTHER WAYS I CAN APPROACH THIS WITH THEM? DONT HAVE THE PATIENCE TO GO THROUGH ANOTHER COURT PROCESS.
THANKS
VTECRACER
1999 PRELUDE
2001 CIVIC
1985 BMW 735 ALPINA
ENGINE IN THE CAR WAS SHOT, DEALER FORGOT TO PUT OIL IN IT, RUINING THE ENGINE AS I DROVE BACK AND FORTH TO WORK FOR OVER A WEEK. THE DEALER REFUSED TO SWAP THE ENGINE, SO IM IN LEGAL HEARINGS WITH THEM NOW.
IN THE MEAN TIME I DECIDE TO PUT A JDM ENGINE IN MY LUDE. I HEARD GOOD THINGS ABOUT ALTECH AND DECIDED TO GO THERE. I WAS TOLD THAT THE ENGINE CAME WITH A 6 MONTH WARRANTY ON ENGINE AND WORK. AFTER PICKING THE CAR UP I HAD TO RETURN AS THE VALVE COVER SEAL SHIFTED AND OIL SQUIRRTED ALL ABOUT ON THE 407. RETURNED TO ALTECH AND FROM THAT POINT ON MY ENGINE HAD SERIOUS KNOCKING. THEY FAILED TO REPLACE THE ENIGNE. THEY KEPT TELLING ME IT WAS JUST PISTON SLAP (PISTON SLAP WAS NOT THIS LOUD, OWNING 2 PREVIOUS HONDA'S I KNOW WHAT PISTON SLAP SOUNDS LIKE). THEN I WENT TO HIS SUPPLIER AND HE TOLD ME THE PISTON WAS SHOT. DISCUSSIONS STOPPED AFTER THAT.
ANY OTHER WAYS I CAN APPROACH THIS WITH THEM? DONT HAVE THE PATIENCE TO GO THROUGH ANOTHER COURT PROCESS.
THANKS
VTECRACER
1999 PRELUDE
2001 CIVIC
1985 BMW 735 ALPINA
17-Jan-2004, 08:01 AM
#4
Registered User
Thread Starter
Join Date: Jan 2004
Location: Glen Abbey
Posts: 174
sorry not yelling, just ususally write in caps on all the boards, bad eyes. heheh. Im one of the most laid back guys. sorry if it seems like im yelling
VTECRACER
1999 Honda Prelude
2001 Honda Civic
1985 BMW 735 Alpina
VTECRACER
1999 Honda Prelude
2001 Honda Civic
1985 BMW 735 Alpina
17-Jan-2004, 01:23 PM
#6
Registered User
Join Date: Apr 2002
Location: Toronto
Posts: 9,255
Originally posted by Si Veloz
unfortunately it sounds like your only recourse will be that which you dread the most..
unfortunately it sounds like your only recourse will be that which you dread the most..
18-Jan-2004, 03:10 PM
#9
Registered User
Thread Starter
Join Date: Jan 2004
Location: Glen Abbey
Posts: 174
The supplier came to altech and also said the piston was gone in the engine and then said they would not resupply an engine that did not have a fubared piston.
The only thing they were willing to do with altech was charge me $1300 for another engine and $300.00 for labour. What a joke, after being told by Altech several times there was a warranty.
They keep saying this is a rare thing that happens and that all their customers walk away happy. Well Im not happy and they should be looking to make the unhappy customers happy. I have no beef with them, but after dropping an additional $2000.00 in the shop afterwards and still no help on the engine issue, I will make it clear to everyone to think twice before going there.
VTECRACER
1999 Honda Prelude
2001 Honda Civic
1985 BMW Alpina
The only thing they were willing to do with altech was charge me $1300 for another engine and $300.00 for labour. What a joke, after being told by Altech several times there was a warranty.
They keep saying this is a rare thing that happens and that all their customers walk away happy. Well Im not happy and they should be looking to make the unhappy customers happy. I have no beef with them, but after dropping an additional $2000.00 in the shop afterwards and still no help on the engine issue, I will make it clear to everyone to think twice before going there.
VTECRACER
1999 Honda Prelude
2001 Honda Civic
1985 BMW Alpina
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